Empower our customers to create engaging content, quickly, efficiently, and without the need for additional resources.
The Customer Success Program is personalized for each business to guide you from initial onboarding to your very first 'go live' to proving you achieve ongoing business value. Every customer has a designated Customer Success Manager to help measure performance and ensure that you reach your goals and exceed your KPIs.
We customize a 90-day business value strategy to empower you to work your creative magic. After that, we can be involved as little or as much as you want. Our goal is to empower you to reach your digital content potential.
Our Customer Success Program starts with a focused 90-day strategy to implement and measure business value. Creator is the only digital experience platform built to empower marketers to create and publish engaging, interactive content without help from developers, so you'll be up and running on day one. This means we can focus on the content strategy and measuring performance.
Your Customer Success Manager will provide examples, case studies, and industry best practice insights to help guide you. And if you need a little extra helping hand, the Creator Pros are available to become an extension of your team.
Some customers want or need extra support, while others don't. Business needs change all the time, so if you find yourself needing a helping hand, the Creator team has your back.
Whether you need help with a single experience, a campaign, or a whole year's digital content objective, the Creator Pros are ready for action. Our specialists at designing, building, and publishing digital content are at your service.
Choose between Standard and Premier Support based on your team's needs, as well as various services to assist your team.
We curate sessions to help you design your Creator experiences to meet your objectives. We make expert recommendations and provide examples to help creative inspiration.
To help with your content strategy, we'll provide a design and technical assessment on your use of Creator against your objectives, providing insights on experience performance.
There's a whole community of industry-leading brands and experts using Creator around the world. You'll have access to forums and knowledge bases offering best practices for both Creator and Publicator.
From a technical and design perspective, we want to make sure that you're leveraging Creator's full potential to ensure you hit your digital marketing goals.
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Increasing conversions by 100% through dynamic digital experiences.
All it takes is 30 minutes to see how Creator Platform, and the full suite of content solutions, will change the game for your team – save time, reduce costs and drive more revenue.
